Summary of how we use your data
Whole Life Whole Health, LLC. uses your personal data to manage your relationship with us, allow you to purchase products and services from us, deal with invoicing and ensure that we can communicate with you efficiently. Data is shared securely with our parent company, BGB Worldwide, Inc. and third party agents, such as our credit card processor and customer relations managemnent system who assist us with the sale and provision of our products and services. Where we rely on your consent, such as for direct marketing, you can withdraw this consent at any time.
What does this policy cover?
This policy describes how Whole Life Whole Health, LLC. and other companies in our group (also referred to as “WLWH”, “we” or “us”) will make use of your data to purchase services from our website (https://www.WholeLifeWholeHealth.com/). It also describes your data protection rights, including a right to object to some of the processing which Whole Life Whole Health, LLC. carries out. More information about your rights, and how to exercise them, is set out in the “What rights do I have?” section.
What information do we collect?
We collect and process personal data about you when you interact with us and our websites, and when you purchase services from us. This includes:
Your email address
Your phone number
Your payment details (including your billing address or PayPal account or bank details, as appropriate)
Information related to the browser or device you use to access our website;
How do we use this information, and what is the legal basis for this use?
We process this personal data for the following purposes:
To fulfill a contract, or take steps linked to a contract: this is relevant where you request specific information via an opt-in form or other means, or where you make a purchase from us. This includes:
Verifying your identity;
Communicating with you;
Providing customer services and arranging the delivery or other provision of products and services;
Where we have a legitimate interest. This includes:
To conduct research, analysis and analytics.
Where you give us consent:
We will send you direct marketing in relation to our relevant products and services, or other products and services provided by us, our affiliates and carefully selected partners, including Juice Plus+, ASEA, AlkaViva, and others with whom we may associate.
We place cookies and use similar technologies in accordance with our Cookies Policy and the information provided to you when those technologies are used on other occasions where we ask you for consent, we will use the data for the purpose which we explain at that time.
Withdrawing consent or otherwise objecting to direct marketing:
Wherever we rely on your consent, you will always be able to withdraw that consent, although we may have other legal grounds for processing your data for other purposes, such as those set out above. In some cases, we are able to send you direct marketing without your consent, where we rely on our legitimate interests. You have an absolute right to opt-out of direct marketing, or profiling we carry out for direct marketing, at any time. You can do this by following the instructions in the communication where this is an electronic message, or by contacting us using the details set out below.
What rights do I have?
You have the right to ask us for a copy of your personal data; to correct, delete or restrict (stop any active) processing of your personal data; and to obtain the personal data you provide to us for a contract or with your consent in a structured, machine readable format, and to ask us to share (port) this data to another controller.
In addition, you can object to the processing of your personal data in some circumstances (in particular, where we don’t have to process the data to meet a contractual or other legal requirement, or where we are using the data for direct marketing).
These rights may be limited: for example, if fulfilling your request would reveal personal data about another person, or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping.
To exercise any of these rights, you can get in touch with us using the details set out below. If you have unresolved concerns, you have the right to complain to an EU data protection authority where you live, work or where you believe a breach may have occurred.
How do I get in touch with you?
We hope that we can satisfy queries you may have about the way we process your data. If you have any concerns about how we process your data, or would like to opt out of direct marketing, you can get in touch at info@WholeLifeWholeHealth.com.
Which Whole Life Whole Health, LLC. entity is my data controller, and which affiliates might my data be shared with?
The data controller for your information is Whole Life Whole Health, LLC. Your personal data may be shared with certain third party agents in the course of fulfilling your request to receive information from us or third party agents about products offered through these entities. A list of these entities appears below:
Infusion Software, Inc., 1260 South Spectrum Boulevard, Chandler, Arizona 85286, 866-800-0004
PayPal, Inc., 2211 North First Street, San Jose, California 95131, 888-221-1161
WishList Products, Inc., 1930 Village Center Circle #3-3766, Las Vegas, NV 89134, firstname.lastname@example.org
The Juice Plus+ Company, 140 Crescent Drive, Collierville, Tennessee, 38017, 800-347-6350
ASEA, LLC., Salt Lake City, UT 84121, 888-438-5971
AlkaViva, LLC., 8745 Technology Way, Ste. C, Reno, NV 89521, 775-324-2400