PRIVACY NOTICE

 

Effective Date: December 15, 2018 

 

Modification
Whole Life Whole Health, LLC. reserves the right to update this Privacy Policy from time to time and to add, modify or discontinue any content, feature or aspect of its websites or Exclusive Online Environment for True Health-Seekers (THS). Such amendments, additions, modifications or deletions shall become effective upon notice thereof, which may be provided to you by posting on the websites, via e-mail or any other reasonable means. The new effective date will be posted at the top of this Privacy Policy. Continued use of the websites and the THS by you shall be understood to indicate your acceptance of and agreement with any such amendments, additions, modifications or deletions.

 

Summary of how we use your data
Whole Life Whole Health, LLC. uses your personal data to manage your relationship with us, allow you to purchase products and services from us, deal with invoicing and ensure that we can communicate with you efficiently. Data is shared securely with our parent company, BGB Worldwide, Inc. and third party agents, such as our credit card processor and customer relations management system who assist us with the sale and provision of our products and services. Where we rely on your consent, such as for direct marketing, you can withdraw this consent at any time.

 

What does this policy cover?
This policy describes how Whole Life Whole Health, LLC. and other companies in our group (also referred to as “WLWH”, “we” or “us”) will make use of your data to purchase services from our website (https://www.WholeLifeWholeHealth.com/). It also describes your data protection rights, including a right to object to some of the processing which Whole Life Whole Health, LLC. carries out. More information about your rights, and how to exercise them, is set out in the “What rights do I have?” section.

 

What information do we collect?
We collect and process personal data about you when you interact with us and our websites, and when you purchase services from us. This includes:
  • Your name
  • Your email address
  • Your phone number
  • Your address
  • Your payment details (including your billing address or PayPal account or bank details, as appropriate)
  • Information related to the browser or device you use to access our website
How do we use this information, and what is the legal basis for this use?
We process this personal data for the following purposes:
To fulfill a contract, or take steps linked to a contract: this is relevant where you request specific information via an opt-in form or other means, or where you make a purchase from us. This includes:
  • Verifying your identity;
  • Taking payments;
  • Communicating with you;
  • Providing customer services and arranging the delivery or other provision of products and services;
Where we have a legitimate interest. This includes:
To conduct research, analysis and analytics.
Where you give us consent:
We will send you direct marketing in relation to our relevant products and services, or other products and services provided by us, our affiliates and carefully selected partners, including Juice Plus+, ASEA, AlkaViva, and others with whom we may associate.
We place cookies and use similar technologies in accordance with our Cookies Policy and the information provided to you when those technologies are used on other occasions where we ask you for consent, we will use the data for the purpose which we explain at that time.

 

Website Analytics and Cookies Policy
In order to improve your experience in our Exclusive Online Environment for True Health-Seekers, we may use “cookies.” Most major websites use cookies (small text files that are placed on your computer as a tool to remember your preferences) and they are an industry standard. You may decline the use of cookies by selecting the appropriate settings on your computer browser, by adding the Google Analytics Opt-out Browser Add-on, by contacting us at info@WholeLifeWholeHealth.com, or by selecting the “Opt out” button on the Registration Page. Our website uses Google Analytics which relays website traffic data and usage to Google servers located in the USA. Google Analytics does not identify users or associate your IP address with any other data held by Google.

 

Withdrawing consent or otherwise objecting to direct marketing:
Wherever we rely on your consent, you will always be able to withdraw that consent, although we may have other legal grounds for processing your data for other purposes, such as those set out above. In some cases, we are able to send you direct marketing without your consent, where we rely on our legitimate interests. You have an absolute right to opt-out of direct marketing, or profiling we carry out for direct marketing, at any time. You can do this by following the instructions in the communication where this is an electronic message, or by contacting us using the details set out below.

 

What rights do I have?
You have the right to ask us for a copy of your personal data; to correct, delete or restrict (stop any active) processing of your personal data; and to obtain the personal data you provide to us for a contract or with your consent in a structured, machine readable format, and to ask us to share (port) this data to another controller.
In addition, you can object to the processing of your personal data in some circumstances (in particular, where we don’t have to process the data to meet a contractual or other legal requirement, or where we are using the data for direct marketing).
These rights may be limited: for example, if fulfilling your request would reveal personal data about another person, or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping.
To exercise any of these rights, you can get in touch with us using the details set out below. If you have unresolved concerns, you have the right to complain to data protection authority where you live, work or where you believe a breach may have occurred.

 

How do I get in touch with you?
We hope that we can satisfy queries you may have about the way we process your data. If you have any concerns about how we process your data, or would like to opt out of direct marketing, you can get in touch at info@WholeLifeWholeHealth.com.

 

Which Whole Life Whole Health, LLC. entity is my data controller, and which affiliates might my data be shared with?
The data controller for your information is Whole Life Whole Health, LLC. Your personal data may be shared with certain third party agents in the course of fulfilling your request to receive information from us or third party agents about products offered through these entities. A list of these entities appears below:
  • Infusion Software, Inc., 1260 South Spectrum Boulevard, Chandler, Arizona 85286, 866-800-0004
  • PayPal, Inc., 2211 North First Street, San Jose, California 95131, 888-221-1161
  • WishList Products, Inc., 1930 Village Center Circle #3-3766, Las Vegas, NV 89134, support@wishlistproducts.com
  • The Juice Plus+ Company, 140 Crescent Drive, Collierville, Tennessee, 38017, 800-347-6350
  • ASEA, LLC., Salt Lake City, UT 84121, 888-438-5971
  • AlkaViva, LLC., 8745 Technology Way, Ste. C, Reno, NV 89521, 775-324-2400
Whole Life Whole Health, LLC.’s websites contain links to other sites that are not operated by us. When you click on a third party link, you will be directed to their site. We have no control over nor do we assume responsibility for the privacy policies, practices or content of any third party site or its services. We advise you to review the Privacy Policy of every site that you choose to visit.

 

How long will you retain my data?
Where we process registration data, we do this for as long as you are an active user of our sites and for 12 months after this.
Where we process personal data for marketing purposes or with your consent, we process the data until you ask us to stop and for a short period after this (to allow us to implement your requests). We also keep a record of the fact that you have asked us not to send you direct marketing or to process your data, so that we may respect your request in future.
Where we process personal data in connection with performing a contract, we keep the transactional data for six years from your last interaction with us (or such longer period as may be required by law).

 

Children’s Privacy
Whole Life Whole Health, LLC.’s websites do not address anyone under the age of 18 (“Child”). We do not collect Personal Data knowingly on any person under 18 years old. If you, as a parent or guardian, discover that your Child has provided us with personally identifiable information, please contact us. Whole Life Whole Health, LLC. will take steps to remove that information from our servers once we have been made aware that we collected Personal Data from children without parental consent.

 

Language
This policy is written in English. In the event of any conflict in interpreting or construing the terms of this policy, the English version shall prevail.